Job Description

Our client is an international business who are looking for an IT Support Engineer to work at their Whitby site to support up to 500 users.

Job Details

Responsibilities

Working in a small team of 2 supporting the head of projects, you could be dealing with day to day IT queries around hardware, network and software issues including email and printer problems, Wi-Fi connectivity issues, adding printers / scanners to laptops or diagnosing hardware problems etc.

Logging all helpdesk requests onto the system ready to action and flag recurring problems, identifying and escalating issues requiring urgent attention as well as making sure that all IT inventories are up to date to support ongoing or upcoming IT projects.

Qualities

That’s why we are looking at someone who is keen to continue their career within IT or take that leap after college or University, someone who is level 2 qualified or equivalent or has hardware / software experience within their previous work or hobbies. The ideal candidate will be driven to succeed with a pro-active and problem-solving approach to their work, with a willingness to learn.

Experience

Previous experience with Windows based systems or Linux would be beneficial along with an understanding of hardware and software. A basic understanding of SQL scripts or coding would be an advantage but not essential.

This is a full-time position working Monday to Friday 37.5 hours a week, car parking is available and due to their location, your own transport is essential.

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

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