Job Description

Our client is a well-established large corporate business based in central Hull.  Following internal movement, they are now looking for an additional Customer Service Advisor to join the team.

Job Details

Responsibilities

Working in this busy and outgoing team you will be speaking to customers over the phone and via email. Dealing with any queries as well as taking payments. You will be looking to build long lasting relationships with your customers to ensure that they work within agreed credit limits and payment terms.

That’s why we are looking for someone who has excellent customer service skills, who has previously worked in a fast-paced role from within a face to face or contact centre environment. Someone who is driven to succeed with excellent communication skills and can be both assertive and empathetic to customers, as well as having the tenacity to deliver results for the business.

Qualities

This is a busy role where you will need to be self-managed and able to work on your own initiative. Our client is looking for someone with good computer skills, specifically Excel as you will be working on a variety of Excel reports as well as SAGE.

Experience

This is a full-time position working Monday to Friday to work around core business hours typically between 8.30am to 5pm with 30 minutes lunch (40 hours per week), although there maybe some flexibility around this, working from the office there is free car parking available.

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

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