What is Onboarding?

Onboarding is the process in which new employees get acquainted with their new job, their team, culture and values as well as the company.

Effective onboarding practices can help new employees feel engaged and that they have become part of the organisation more effectively to be able to contribute to your organizational goals.

In other words, it influences the process of integrating new starters into the company, turning them into inspired and productive employees. It starts when the organisation says “yes” to a candidate and stops when the new employee is fully up to speed. This process may take up to 12 months.

What are the 3 most important elements of successful onboarding?

There is no clear-cut process, however, onboarding programs may vary from business to business, depending on the size and culture.

I wanted to share three of the main elements that are shared amongst some of my most successful clients:

  1. Operational: make sure that new employees have the right equipment, materials and knowledge to do their job well.
  2. Social: make new employees feel welcome, build and promote valuable relationships with colleagues and managers, and feel part of the organization
  3. Strategic: ensure that newcomers know the organisation (structure, vision, mission, goals, key developments, culture) and identify with it

A good onboarding experience has a positive effect on the job satisfaction, engagement and performance of new employees.

Without proper onboarding in the current climate these negative effects can arise:

  • 5% of new employees quit immediately after a disastrous first day
  • 20% of new employees will leave within the first 45 days of employment
  • Almost one in every three new employees will leave the company (voluntarily or involuntarily) before the end of their first year

A good onboarding process leads to faster integration of new employees while decreasing costs. Replacing an employee costs on average between 50% to 150% of the departing employee’s annual salary!

Can you afford to get it wrong at this stage?

What are effective onboarding practices?

Effective onboarding practices are essential for a better onboarding experience in a world where talent has their choice of jobs and are regularly switching employers.

It is also the first stage in beginning of the employee journey at a new company. As an employer, you want to make sure that their employee engagement is high with a positive employee experience from the outset.

Effective onboarding practices also have a positive effect on your employer branding. In the first weeks of starting a new job, friends, family and former colleagues will ask your new starter who their new employer is and what they are like to work for. As a local employer, you want this first impression to be the best. With proper onboarding, new employees will immediately share a positive impression of the company, within their direct network. (You never get a second chance to make a good first impression)

You look want to make your employees brand ambassadors to help you become an employer of choice across your region!

  • As an organisation, you will become a more attractive employer to attract the best talent
  • You can help new employees quickly contribute to organisational success
  • You will be able to gain insight into the effectiveness of your onboarding policy

Don’t forget to measure the success of your onboarding process. You can do this by a survey or regular meetings to find out how their first day went, the first week, two weeks, one month and so forth. This way the early signals can be monitored and any potential concerns or problems can be met head on.

If you would like more information on how we can help develop a strong onboarding process for your business, get in touch here